Strategic contact with customers, from 10 to 15 days before the expiration date, resulting in customer loyalty and decrease in default rates:
- Verification on the correct implementation of the contracted service or delivery of product purchased;
- Insights for enhancement of services/products;
- Verification of the process for issuance of invoice and submission of selling note;
Engagement of clients focused on recovery of amounts due, without compromising the good business relationship:
- Team of experienced negotiators, with approach based on legal aspects;
- Tools and systems that allow the verification of the actual financial situation of the debtor company and prospects for recovery;
- Team comprised by experienced negotiators;
Exclusive team of lawyers experts in the civil and commercial area, with experience in negotiation and agreements, thus avoiding a time-consuming and costly legal process.
- Predetermined compensation.
- Service throughout the national territory;
- Monitoring of service quality;
- Recording of 100% calls;
- Own online negotiation platform;
- Customer service by phone and e-mail.
- Reports for monitoring productivity, updated in real time: analytical, statistical, graphics with the most varied data;
- Interaction in active requests via Intervalor's system;
- Electronic invoices and statements of account, available in the contractor's environment, for online consultation.